Eufy Video Doorbell Dual Review

When we reviewed the Eufy Video Doorbell back in 2019, we were impressed with its high-res camera, intelligent motion alerts, and local video storage, but lamented its wired installation and lack of third-party integrations. The new Eufy Video Doorbell Dual ($259.99) also offers intelligent alerts and free local storage, but this model is equipped with two cameras, one of which is designed to keep an eye on package deliveries, and it has two motion sensors. It’s also powered by battery, making for easy wire-free installation. That said, it still doesn’t offer much in the way of integrations, and it’s expensive. If you can live without 2K video, you can save a lot of money by going with our top pick for smart doorbells, the $119.99 Toucan Wireless Video Doorbell.

Hub Required (and Included)

The Eufy Video Doorbell Dual comes with the doorbell unit and a HomeBase 2 hub that connects the doorbell to your Wi-Fi network and stores recorded video locally. The doorbell itself measures 6.5 by 2.2 by 1.1 inches (HWD) and uses a black IP65 weatherproof enclosure. At the top of the doorbell are a primary video camera, a microphone, four infrared LEDS for night vision, a PIR motion sensor, a radar motion sensor, an ambient light sensor, and a doorbell button. At the very bottom are a secondary downward-facing camera for viewing packages, a speaker, and two small LEDs that supply light for the bottom camera. The doorbell button LED momentarily glows blue when pressed and when motion is detected.

The doorbell uses an internal rechargeable battery that will last up to sux months before requiring a charge. If you have existing doorbell wiring you can connect it to the two terminals on the back of the doorbell to provide continuous power.

(Credit: John Delaney)

The upper camera is a 2K HDR camera with a 160-degree field of view and the package camera is a 1080p camera with a 97-degree field of view. The cameras record video when the button has been pressed and when motion events take place, and will store the video in the HomeBase 2. Intelligent alerts tell you if a package has been delivered and use face recognition to tell you who is at your door.

The HomeBase 2 hub is white and measures 5.2 by 3.1 by 3.1 inches (HWD). It has an LED indicator on the front that blinks red during initialization, blinks blue during setup, turns solid blue when everything is working properly, and turns solid red when there is a connectivity issue. It has a built-in chime and a 2.4GHz Wi-Fi radio for connecting to your home network, and it holds 16GB of eMMC memory that lets you store up to 180 days of video based on 30 (20-second) clips per day. The rear panel has a LAN port, a USB-A port, a power jack, and a Sync button.

The Delivery Guard feature protects your packages while you’re away. It will have the doorbell play a prerecorded response when someone approaches a delivered package, and it will send alerts to your phone reminding you to pick up uncollected packages. The Package Live Check feature locates delivered packages and identifies them with a blue box icon that appears in the package video panel while viewing a live stream. When enabled, this feature will tell you exactly when the package was delivered and provide video clips of any people who have approached the package.

The Video Doorbell Dual supports Alexa and Google voice commands and routines and can trigger other Eufy devices, but it doesn’t support Apple HomeKit or IFTTT applets that allow it to work with scores of third-party devices.

It uses the same mobile app as other Eufy devices such as the Eufy Floodlight Camera and the original Eufy Video Doorbell and is given its own panel on the app’s Devices screen. The panel displays the last captured image and has a play arrow that when pressed launches a live stream with two video panels. The larger top panel displays video from the main camera and the smaller bottom panel displays video from the package camera. When you tap the two arrows you can view the streams in full-screen mode and you can reverse the screen orientation to show the package camera in the larger panel. 

(Credit: Eufy)

Below the video panels are buttons for manually recording a video, taking a snapshot, initiating two-way talk, muting the sound, and selecting a quick response such as, “Excuse me, can I help you,” “Please leave it at the door,” or “We will be right there.” Tap the settings button to create your own response.

At the top of the screen are AI and gear icons. Tapping the AI icon enables and disables the Package Live Check feature and tapping the gear icon takes you to a Settings screen where you can configure motion sensitivity settings. You can also configure a loitering detection range and duration period and create a custom response that will play when the duration threshold has been reached, and you can create separate activity zones for each camera. 

Other settings let you enable and configure Delivery Guard settings, set up familiar faces (face recognition), choose a power-saving setting, configure audio and video quality settings, and customize auto responses. Here you can also configure how the two camera streams will be displayed in the app (split view, picture in picture). 

Eufy Video Doorbell Dual Installation and Performance

Battery-powered doorbells are typically very easy to install and the Eufy Dual is no exception. I already had the Eufy mobile app installed so I tapped Add Device on the Devices screen, selected HomeBase 2 from the menu (the HomeBase must be installed before you can install the doorbell), and followed the instructions to connect the HomeBase to my router and power it up. When the LED began blinking blue I tapped Next and used my phone to scan the QR code on the bottom of the device and pressed the sync button when prompted. With the device added to the app I gave it a name and updated the firmware.  After you’ve installed the HomeBase you can disconnect it from your router and use it wirelessly if you prefer.

(Credit: Eufy/John Delaney)

Once the firmware was updated I tapped Add More Devices, selected Doorbell, and used my phone to scan the QR code on the back of the doorbell. Following the voice prompt, I pressed the sync button until I heard a beep, tapped Next, and used the doorbell camera to scan the QR code that appeared on my phone. I confirmed that I heard two beeps and waited a few seconds for the doorbell to be added to the network. I tapped Next and made sure the doorbell battery was fully charged. At this point, you can view a video tutorial that shows you how to install the doorbell or use text-based instructions.

Using the included mounting hardware, I attached the doorbell to the siding on the left of my front door at a height of around four feet. I tapped Check Live View to make sure my entire doorstep area was covered, configured my motion detection settings, and the installation was complete. 

The doorbell performed well in testing. The upper camera delivered sharp 2K video with bright colors and the package camera provided a crisp image of my doorstep area. Delivery Guard features worked flawlessly—the camera always issued a response when someone approached a package left on my doorstep and the Package Live Check feature always located and identified a package delivery and supplied video of when somebody approached the box. Face recognition also worked as intended.

(Credit: Eufy/John Delaney)

The doorbell chime is adequately loud and motion and package alerts arrived instantly with very few false alerts. Two-way talk came through loud and clear and the doorbell responded quickly to Alexa voice commands to stream video to an Amazon Echo Show smart display.

Two Doorbell Cameras Are Better Than One

With the Eufy Video Doorbell Dual (Battery), you can see who is at your door and monitor package deliveries from your phone without having to deal with wiring. Its unique dual-camera design provides crisp 2K video of visitors and a sharp 1080p view of your doorstep, and it offers smart alerts that tell you who is at your door, when there’s a delivery, and when someone has approached the delivery. It’ll even play a recorded message to ward off porch pirates. If you get a lot of deliveries during the day and want to make sure they are still there when you arrive home, this doorbell camera is a solid, albeit expensive choice. If $260 is more than you care to spend, our Editors’ Choice winner, the $120 Toucan Wireless Video Doorbell, offers wireless installation, sharp 1080p video, free 24 hours of video storage, and voice control at around half the price. It doesn’t have a package camera, but its 180-degree field of view and 1:1 aspect ratio let you see what’s on your doorstep and give you a wide view of your yard.