“The Medical Care Alert system provides older adults with the freedom they want with the safety and security they need,” says Belina Nernberg, CEO of 1Heart Caregiver Services, an in-home care agency located across California and in Las Vegas. “Their products and services are great for people taking care of elderly family members who still want to maintain their independence,” she adds.
However, she also expressed some concerns. “The costs can be higher than other comparable medical alert systems,” she says. “Additionally, the wearable help buttons tend to stand out with a hospital-looking aesthetic.” Overall, she shares that Medical Care Alert is a great option to ensure loved ones are, in a way, still being looked after even when they’re alone.
“There are a few things that set us apart from other medical alert/PERS companies,” says Stapp. “All our agents are EMT- or EMD-certified, meaning they’re trained in medical monitoring and dispatching—not just a call center worker or college kid. Also, unlike other companies, when we dispatch, we notify the subscriber’s emergency contacts by not only calling, but by sending a text message to their cell phones. We are the only company that offers text messaging at dispatch, which makes a huge difference when notifying family.”
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